A data safety solution which improves the protection of the health records of NHS patients is to be rolled out Scotland-wide after a successful trial. Northgate Managed Services (Northgate) has secured a contract from NHS Scotland after its FairWarning privacy surveillance solution proved a success with NHS Lothian. The solution resulted in immediate and significant improvements in the protection of almost 1m patients' data in the region and will now be rolled out to all 14 NHS Boards across the country.
It is the latest health contract win by the Scottish arm of Northern Ireland's biggest IT company Northgat, which recently secured a £6.5M deal to deliver a clinical portal service for an NHS consortium of four NHS boards across Scotland
James Turnbull, MD of Infrastructure Solutions for Northgate Managed Services, said: "We are delighted to be working with the NHS across Scotland after our successful partnership with NHS Lothian, which further demonstrates our expertise and capabilities in the health sector.
"The issue of data security is one that is affecting more and more organisations in today's technology-based business environment and it has never been so important for organisations in possession of critical information - such as citizen or customer data, intellectual property or trade secrets - to protect it.
"NHS Scotland has moved quickly to update its security protocols and to ensure the proper handling of sensitive and confidential patient information by its staff. I am confident that the solutions provided will only help to reassure patients that any information being held is done so securely."
In response to a need to be more proactive and further enhance data security, Northgate will implement the latest FairWarning privacy surveillance solution to all NHS Boards, helping protect the electronic record TRAKcare system from internal security breaches.
Records from multiple healthcare applications are processed by pulling audit files from each system identified by any NHS Board to be monitored. The surveillance is non-evasive and systematically identifies users who are engaging in patient record access patterns that are indicative of snooping, password sharing and other suspicious behaviours.
This proactive monitoring enables NHS Boards to review in advance anything likely to be deemed as a data protection breach and take steps to further prevent incidents occurring. It can reduce privacy incident rates considerably and enable a rapid and thorough response to patient privacy enquiries. Replacing the manual review process with an automated system also generates considerable efficiencies and return on investment.