Connect is a modular extension to Encore, Anagram’s fully integrated business management System for SMEs that combines inventory management with financials, sales order processing and CRM (Customer Relationship Management). Connect users can access Encore via any browser based device with internet links. It is designed to improve productivity and efficiency of field-based sales personnel, enabling them to manage customer information, capture sales orders, create quotations, schedule activities and manage their diaries from wherever they are working.
Users also have access to the same searchable product catalogues that are held within their company’s central Encore deployment, enabling them to provide customers with images, prices and other product information during face-to-face meetings. Product information can be added to quotes and sales orders at the click of a button, cutting the need for manual data entry.
Stock level allocation information is updated following order capture and sign-off. Real time access to inventory information reduces the likelihood of a salesperson accidentally taking orders that cannot be fulfilled. The application also eliminates inaccuracies associated with paper-based records and sales order processing.
Andrew Morgan, MD, Anagram Systems comments: “We have focused on creating an application that automates time consuming sales processes, enabling staff to manage information held in Encore as easily as if they were working in the office. Reduced administration time means sales staff can spend more time talking to customers’ and identifying opportunities for generating revenue.”
“The release of Encore Connect is a significant milestone in our ongoing development programme and we look forward to rolling the solution out to existing and new customers. We are very confident that the solution will help our customers streamline their efficiencies and improve the performance of their sales teams,” concludes Morgan.
ERP Anagram Systems is a software provider with more than 30 years’ experience of developing integrated front and back office business management systems for SMEs in the UK and USA. The company supports more than 2,000 companies worldwide.